What are the best travel companies What criteria are taken into account?
Like any other industry, the passenger air transport sector is also subject to a great deal of competition. Each airline is committed to offering a high quality service to connect passengers from one country to another.
Every year we collect the various rankings of the most prestigious portals, and we average them to draw our own. These rankings show the performance and the result of the efforts made by each company, and the first place is highly coveted. In each new evaluation (which is usually annual), the figures change depending on the situation and achievements in 12 months.
The evaluation criteria usually followed include a multitude of elements to be taken into account such as the condition of the aircraft, the comfort of the seats, the attention of the crew, the quality of the in-flight entertainment, the catering, the connectivity in the cabin, the welcome at check-in, etc.
In this article we will describe the 3 top-ranked companies, and mention the honorary positions of the others.
Qatar Airways: the number one airline in the world
Without much suspense, we announce that qatarairways.com has once again won the award for best international airline. Qatar Airways has been leading the airline rankings for years and continues to satisfy its passengers with its high level of service. The Gulf carrier has been able to excel even in Covid-19 conditions.
Conditions have not favored its operations, but the airline has not lost its reliability. With a fleet of 200 aircraft covering 157 commercial destinations on 5 continents, the Qatari airline promises a more than satisfactory flying experience.
Innovative airline
This award is the result of multiple team efforts that allow the airline to fly high again in the international flight rankings. Founded in 1993, the expertise acquired over its 28 years of existence gives the company an irreproachable reliability. Qatar Airways listens to its customers to tailor its offers and the various services it provides to their expectations, and leverages its partnerships to differentiate itself. By adopting well-thought-out communication strategies, these initiatives lead to a clear result that gives it a leading position in its sector.
Impeccable quality of service
In addition to its election as one of the best airlines, Qatar Airways has also received other important awards. Three of them are related to business class (World's Best Business Class; Best Seat; Best Lounge) and the other two for overall service quality: World's Best In-flight Catering and Best Airline in the Middle East. These multiple awards highlight the quality of Qatar Airways' global service.
Singapore Airline: a well-deserved second place
With flights to 64 destinations in 35 countries around the world, Singapore Airline Limited is present on every continent. With its first flight in 1947 under the original name of Malayan Airlines, its growth has not been the easiest, but the company has managed to stand out.
A large fleet
With a fleet that is constantly expanding with comfortable aircraft and a high level of service, its place on the podium is well deserved. Today, the Singapore-based squadron's fleet is one of the youngest in the world, with an average age of 7.7 years and 133 aircraft in service.
A proliferation of subsidiaries to offer more services
In addition, Singapore Airlines also has subsidiaries that enhance its reputation. Silk Air, Scoot, Singapore Airlines Cargo and SIA Engineering Company complement its performance and diversity of services. In times of health crisis, Singapore Airlines has continued to work hard to offer only the best to its customers, even if the situation is not right for international flights.
By successfully meeting the Covid-19 challenge, there are no other obstacles that could impede the strong growth of this airline.
ANA All Nippon Airways: the Japanese airline in third position
All Nippon Airways won the bronze medal in this demanding ranking of the world's best airlines. Founded in 1952 after the Japanese government was forced to create a new air transport network, it has not skimped on quality. With a hub at Narita International Airport, ANA now enjoys a worldwide reputation that extends far beyond its borders.
An optimal development that was far from being earned two decades ago due to its modest growth and considered rather weak for several years. Today, the Japanese airline has a fleet of 217 aircraft, plus 12 freighters and 33 ANA Wings (a subsidiary). With more than 98 destinations worldwide (Thailand, Spain...), travelers have 4 different class levels at their disposal. First, Business, Premium Economy and Economy, the choice is made according to the needs and expectations of each passenger.
All Nippon Airways' results have revealed a high level of customer satisfaction, both in terms of reimbursement and the implementation of safety measures. The health crisis caused by Covid-19 was a way for the squadron to highlight its expertise.
The other companies that are part of this ranking
- Emirates
- Air France
- Cathay Pacific
- Lufthansa
- Qantas
- Virgin Atlantic
- Eva Air
The best airlines in Europe
Among European airlines, Air France ranked first. Internationally, the European giant ranked fifth.
The French carrier is followed by others such as Lufthansa, Swiss International Air Lines, Austrian Airlines, Turkish Airlines and the Dutch carrier KLM.
If you are traveling on a low-cost airline, Norwegian and EasyJet are cited as the best companies in this segment.
Are you a business traveler? Access all the companies from a single platform.
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