NH Hotel Group has redesigned the experience proposal in the meetings and corporate events sector of its establishments. The Company has promoted the digitalization of its services, to favor social distancing and ensure sanitation and safety in spaces for the MICE segment (Meetings, Incentives, Congresses and Exhibitions).
The company has developed a plan of measures for the events and meetings sector, taking into account feedback from more than 1,000 experts in this segment, as well as recommendations from the World Health Organization and local authorities.
NH Hotel Group has incorporated a series of technological innovations to facilitate the virtual planning of events. In this way, the client will be able to take a virtual tour of the spaces of the establishments, choose the set-up of the event and visualize it from their own electronic devices, as well as receive personalized advice.
In the area of food and beverages, the gastronomic offer plays an important role in the new changes: menus with individual packaged portions and protocols adapted to provide these services, with special attention to the organization of tables respecting social distancing measures.
New hygiene and safety protocols have also been introduced. Meeting and break rooms are disinfected after each event and during breaks.
In turn, all materials used at events, such as books and pens, will be disinfected before entering the hotel and delivered to users individually packaged. In addition, hand sanitizer dispensers will be available at each entrance and exit of the meeting rooms.
To avoid congestion in common areas, the arrival and departure of large groups will be pre-scheduled.
via: travel manager magazine
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